Ordering
For ordering products at Artprotech International, we prefer ordering through our website. However, you can also always place your order by phone or fax.
Explanation web shop:
Alongside every product you will find a clear order button, with which you can place the desired project in your shopping cart, composing your order.
In case you are done shopping you can click the checkout button.
You are required at this point, once, to create an account which will hold your details.
(this information will, of course, not be provided to third parties)
From here, you will go through 4 clear steps:
- providing the preferred delivery address
- Choosing the preferred sending method
- Choosing the preferred payment method
- Agreeing to our terms & conditions and confirming your order
Delivery
After we receive your order, you will receive a confirmation letter per e-mail, containing the details of your order.
In case you made a mistake while placing your order, you can correct this by answering this e-mail and providing a correction of the mistake.
As soon as we receive your order, and (depending on your payment method) received payment, we will do everything to ensure the ordered articles arrive with you as soon as possible.
Delivery times
- Products pertaining to the Steddie®, Steddie® Junior hanging systems are usually delivered within 5 business days.
- With our furniture, the average delivery time of standard products is 1 – 4 weeks.
- With tailor-made products the delivery time will be discussed with the customer.
It is self-evident that all our sent products are packaged as firmly as possible, making sure they are not damage in the delivery process.
Guarantee
All our products come with a standard 3-month guarantee. See our terms & conditions for more information.